The DiversityU team is excited to begin offering webinars on a variety of training topics relevant to organizational Leadership, Human Resources and Talent Development fields.
Before registering for any webinar below --- on the right-hand column, let us know that we can keep in contact with you for upcoming webinars by completing the submission form. On each webinar listing, we have a brief agenda on that topic and by pressing the registration link, you will be taken to a page outside of our site to complete the registration process. We thank you for your interest and look forward to having you!
The New Science of Unconscious Bias:
Workforce and Customer Service Implications
December 9, 2014 1:00 - 2:00 PM EST
This program has been approved for 1 (HR (General)) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
Could unconscious biases be harming your workforce and interactions with your customers? Learn more about the “New Science of Unconscious Bias” by joining a special, MYCA-sponsored webinar on this topic on December 9th, 2014 from 1pm-2pm EST.
In the past, human bias was regarded as conscious and intentional. Today, the new science of bias suggests that human biases are largely unconscious and unintentional. This program will explore the scientific basis for this new understanding of human bias and the impact of unconscious bias in today’s increasingly diverse workforce and in interactions with diverse customers.
In particular, participants will be exposed to the Implicit Association Test, the world’s leading assessment instrument for measuring unconscious bias (online at: https://implicit.harvard.edu/implicit/demo/). Managers will understand the implications of unconscious bias research for hiring, promotions,productivity, performance evaluations and risk management.
At the webinar, you will learn about: